Privacy Policy

SafeDrop is committed to protecting your privacy and safeguarding your personal information.

Last Updated: May 2026

Introduction

SafeDrop provides student transport management services for parents and schools. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, parent portal, and related services.

Information We Collect

We may collect the following information:

Parent account information including name, email address, and phone number.
Student details including student name, age, school information, and pickup locations.
Subscription and billing related records.
Device and usage information for security and service improvement purposes.

How We Use Information

SafeDrop uses collected information to:

Provide student transport services.
Manage parent accounts and subscriptions.
Improve platform security and performance.
Send important notifications and updates.
Respond to support requests and enquiries.

Data Security

We implement reasonable security measures to protect your information against unauthorized access, disclosure, or misuse. However, no online platform can guarantee absolute security.

Third-Party Services

SafeDrop may use trusted third-party services for hosting, analytics, communication, and payment processing. These providers may process information solely for service delivery purposes.

Children’s Privacy

SafeDrop services are intended for parents and guardians. Student information is collected only for transportation management purposes and is not publicly shared.

Your Rights

You may request access, correction, or deletion of your personal information by contacting SafeDrop support.

Contact Us

Email: support@safedrop.au

Phone: +61 0404 508 026

Address:
54 Stanmore Cres,
Wyndham Vale VIC 3024